Dynamics CRM 365

why dynamics 365?

Offer clients an exceptional experience with Dynamics CRM 365

Spend less time performing administrative activities and more time selling as we can help you shorten the sales cycle and increase the deal closing rate with Dynamics CRM 365.

Create and maintain a clear perspective on clients from the initial contact, to the acquisition and post-sales. Track all interactions with clients and keep all their data in one place.

Automate sales processes to increase productivity, to understand all the details and to improve and refine the sales cycle, reducing costs.

Meet Dynamics CRM 365, by Microsoft

Microsoft Dynamics 365 CRM is the first option when it comes to CRM, with over 40 000 worldwide customers, 20 years of experience and constant development and an organisation the size of Microsoft behind it, we can be sure that it is the safe choice.

The main reasons for which so many choose Dynamics CRM

• Maximum customisation, the ability to configure the solution such that it can work in the way your organisation works.

• Web interface, mobile and Outlook.

• Perfect integration with any Microsoft system, from Office to SQL.

• .NET framework and Microsoft Web Services allows companies to integrate CRM with any existing solution.

It works and integrates perfectly with OnBase to extend and improve both solutions’ functions.

All the necessary client information, in one place

Dynamics CRM 365 builds a database of customers and prospects which contains all the key information, from the contact data to the interaction history. The solution can integrate with ERP and OnBase to add to the client’s file all affiliated documents and transactions.

The event and interactions history allows any employee to know any customer in detail, from the persons with whom they have worked, to the products they have bought or have been interested in. This way, you can be more helpful, no matter if the customer is in the process of buying something, or if he needs maintenance and support for his existing products.

The sales cycle is shortened and automated for incredible convenience

Dynamics CRM 365 automates the sales, marketing and profiling processes. By using data about clients and established processes, CRM guides the team during the sales process. This can help you make offers that clients cannot refuse and inform you about the remaining steps, providing transparency in the process. This way, the solution automates and clarifies the sales cycle, shortening the process, improving the quality of your services and increasing your efficiency.

Furthermore, CRM can effectively be used as a marketing tool, as it can use the information intelligently to predict clients’ needs and to identify the business opportunities.

Reporting and analysis, for control and profitability

Dynamics CRM 365 produces reports and analyses of all types, from profitability analyses to activity reports for each sales rep, to response times, payment times etc. This way, CRM offers transparency and control over all business interactions and can enable you to improve processes and increase profitability.

Let’s see what we can do in your organisation!

Don’t let your guard down. We need professionals like you.

Doru Spac - IT Manager, Leumi Bank
Doru Spac – IT Manager, Leumi Bank

The pleasure, ease and motivation to work with the ‘Matricia people’ cannot be explained, but must be experienced.

Mariela Bucullei, Operations Director - Leumi Bank
Mariela Bucullei, Operations Director – Leumi Bank

OnBase = Everything is possible, just ask.

Daniel Crisan - Finance Manager, Scandia
Daniel Crisan – Finance Manager, Scandia

The Matricia team delivers results of the highest quality through their professionalism and knowledge. They have a deep understanding of business needs and always respect the agreed constraints.

Edouard Chapuis, Infomed Fluids
Edouard Chapuis, Infomed Fluids

Always a pleasure to be next to our best partner that I’ve ever managed.

Guray Turan, Regional Manager - Hyland Software
Guray Turan, Regional Manager – Hyland Software

They are the most knowledgeable partner I know. Definitely one of our best partners in the world. Their technical capabilities on OnBase are outstanding!

Pierre Francois - Sales Solutions Engineer, Hyland Software
Pierre Francois – Sales Solutions Engineer, Hyland Software