Privacy Policy



The website is operated by Matricia Solutions s.r.l. hereinafter referred to as “Matricia” or “we”, a Romanian limited liability company headquartered in Daniel Danielopolu Street, no. 34, sc. B, 2nd floor, ap. B2-4, sector 1, Bucharest, registered to the Trade Register under No. J40 / 7235/2004, CUI 16397579.

The Matricia is ​​responsible for the personal data you share with us, being the “data controller” within the meaning of the applicable laws on personal data protection.

The protection of your personal data is very important to us.

This Information Note on the Processing of Personal Data describes our practices regarding our collection and use of your personal data – for example, what data we collect, why and for what purpose, and explains your rights in relation to your data. personal character.

Please read this Information Note carefully to understand how we process your personal data.

What is personal data
“Personal data” means any information or information that can identify you directly (for example, your name) or indirectly (for example, through pseudonymous data, such as a unique identification number). This means that personal data includes things like email / home address / mobile phone, username, profile pictures, user-generated content, financial information and financial statement information. It may also include unique numeric identifiers, such as the IP address of your computer or the MAC address of your mobile device, as well as cookies.

What kind of personal data we collect from you and how we use it
Identification and contact details, respectively any information that allows the Company to identify and contact you (for example, name and surname, e-mail address, postal address, postal code, city, sector / county telephone number).

How we collect your personal data
Website visitor data

We collect and process different categories of personal data from you as a user of (hereinafter referred to as the “website”).

Matricia customer data

We collect and process the personal data of clients who send a communication to the email address:, mentioned on our web site.

Personal data can be collected or accessed in several ways, including:

– directly from you (from the data you enter in your form on our website or from the e-mail sent to the e-mail address on the label or on the website);

– observed by us when browsing our website (IP, web browsing, etc.);

3.1 Data provided directly by you

The Matricia offers you the possibility to contact us through the e-mail address displayed on the contact page of our website.

The data you enter in the e-mail are processed based on our legitimate interest to respond to your request and / or to keep a record of your complaint, your request to meet certain requirements and others.

Our website also gives you the opportunity to send us a message via the contact form. The data you enter in the contact form is processed on the basis of our legitimate interest in responding to your request and / or keeping a record of your complaint, your request to meet certain requirements, and others. This data is stored for 6 months.

We do not use your data to send you marketing communications unless you expressly opt for such communication. Even in such cases, we make sure that you have a simple option to unsubscribe (withdraw your consent) at any time, either in the actual communication or by contacting us later.

3.2 Using the website

The website automatically collects certain information and stores it in log files. This information may include Internet Protocol (IP) addresses, the region or general location of your computer or device that accesses the Internet, the type of browser, the operating system, and other usage information about your use of our website, including a history. of the pages you are viewing. We use this information to be able to design our site in such a way as to better suit the needs of our users. We may also use your IP address to help diagnose problems with our servers and to manage our website, analyze trends, track visitor movements, and collect general demographic information to help us. supports in identifying visitor preferences.

3.3 Cookies and other technologies

We use cookies and similar technologies on our website. In the table below you can find a summary of them, the issuer and the duration of use.

Cookies are text files placed on your computer or mobile device when you access our website. “Internal” cookies are set on the domains you are currently visiting. “Third-party” cookies are set in domains other than those of the websites you visit.

As with cookies, local storage technology allows web pages to store information on a computer or mobile device. Local storage is usually persistent, and unlike cookies, data in local memory is not automatically transferred to the Internet each time the website that stored the data is visited.


The data we collect

We collect and process various categories of personal data from you as a user of our Facebook page (hereinafter referred to as “our page”), which, in accordance with European Union legislation on the protection of personal data, gives us the status of operator. data for such data.

Within our page we process the following personal data:

– if you send a message to the page, we have access to your public profile (which includes your username) as well as the content and date / time of that message.

– if you comment on a page post, we have access to your public profile (which includes your username) as well as the content and date / time of that comment;

– if you interact with the content of our page (like, share), we can view your public profile (which includes your username) and your reaction.

When you interact with our page, Facebook processes certain of your personal data, based on which it provides us with aggregate statistics. These do not include personal data directly, but are limited to:

the number of clicks on the contact data;

number of page views;

the number of page previews by hovering the mouse over the page name (hover);

the number of page appreciations;

the number of people whose page content was displayed;

the number of page recommendations made by people;

number of interactions with page content (like, share, comment, etc.)

the number of views of the videos on the page for more than 3 seconds;

the number of fans;

the number of people viewing our promotional campaigns.

Also, when we customize the audience of our Facebook posts or campaigns, we set interest categories that may include you. Even if these categories are based on the processing of personal data, we do not have access to them, but Facebook provides us directly with the categories, as it has already established. For this reason, only Facebook processes your personal data to establish the categories of interests, a matter that you can read about in Facebook’s own information.

This data is processed in our legitimate interest to promote our brand or product, as appropriate, and to be able to prove, if necessary, correspondence with you. The data is kept for the entire period that our page is open.

You must understand that all of this data, and more, is available to Facebook at any time, as the owner of the platform (and by default the operator of your personal data). For details on Facebook’s processing, please access its data processing information note.

We do not use your data to send you marketing communications.

The provision of personal data is not mandatory, but you must understand that Facebook works in a uniform way for all pages and all users, so if you interact with our page (which you can choose not to do), we will be able to access automatically to certain data about you, as shown above.

What is the legal basis on which we can collect data from you?

I. Consent
To send you marketing communications directly, or to complete a survey, if applicable;
To have access to your requests;

To reuse content posted online;

To answer your questions.

II. Legitimate interest
To ensure that our website / applications remain secure, to protect them against fraud and to help us better understand your needs and expectations and therefore improve our services, products.

To adapt our marketing communications, understand their effectiveness and ensure that you have the most relevant experience; to help us better understand your needs and expectations and therefore improve our products and brands.

To ensure that we provide the website, advertising and communications that work properly.

To help us better understand your needs and expectations and therefore improve our services, products and brands.

To always improve our products to meet your needs and expectations and for research and innovation purposes.

III. Legal basis
To comply with the legal obligation to monitor the adverse effects of products.

Fulfilling a contract
To provide you with the requested service (including, if necessary, analysis by the research and innovation team of the algorithm required to provide the service).
To process your request

We will only disclose your personal data for the purposes and to the third parties described below. We will take appropriate steps to ensure that your personal data is processed, secured and transferred in accordance with legal requirements.

5.1 Disclosure of data to third parties

We will share the necessary part of your personal data only to the extent necessary and only to the following categories of third parties:

companies that offer us products and services (proxies), such as:
media agencies, such as the one that manages the website;
internet services: analysis, advertising;
IT system providers and related support service providers, including email archiving, telecommunications service providers, backup and disaster recovery, computer security services.
other parties such as public authorities and institutions, accountants, auditors, lawyers and other external professional advisers, if their activity requires their knowledge or if the law requires us to disclose them.
We will also disclose your personal information to third parties:

if you request or give us your consent;
persons who can demonstrate that they have the legal authority to act on your behalf;
if it is in our legitimate interest to do so in order to administer, expand or develop the business:
in the case of a business transfer (we sell part of the business or certain goods) related to the website you subscribe to, we may disclose your data to the potential buyer of those businesses or goods to ensure that the business continues;
if the Matricia (or a substantial part of its assets) is acquired by a third party, in which case the personal data held by the Matricia will constitute one of the transferred assets;
where we are required to disclose your personal data in order to comply with a legal obligation, any legal request from governmental or executive authorities, and as may become necessary to meet certain national security or law enforcement requirements or to prevent certain illegal activities;
– to respond to any claims, to protect our rights or those of a third party, to protect the safety of any person or to prevent any illegal activity;

5.2 Restrictions on the use of personal information by recipients

Third parties to whom we provide your personal information as specified above are limited (by law and contract) to how we may use your personal information for the specific purposes we have identified.

We will always ensure that any third party with whom we choose to share your personal information is subject to the obligations of confidentiality and security in accordance with this information notice and applicable law. However, for the avoidance of doubt, this provision does not apply if disclosure is not our decision.

Except as described above, we will never disclose, trade or lend any of your personal data to any third party without your notice, or, where applicable, without your prior consent.

5.3 Links to third party sites and connection through social networking sites

Our site may from time to time contain links to and from the websites of our partner networks, advertisers and affiliates.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible and cannot be held responsible for these policies. Please review these policies before submitting personal data to these websites.

As a data subject, you have specific legal rights related to the personal data we collect from you. The Matricia will respect your rights and respond to your requests appropriately.

Right to withdraw your consent: If you have given your consent for the processing of your personal data, you can withdraw your consent at any time.

Right to rectification: You can obtain from us the rectification of your personal data. We make reasonable efforts to maintain the personal data in our possession that is used continuously, correctly, completely, up-to-date and relevant, based on the latest information available to us. In some situations we offer self-service portals on which users have the opportunity to review and rectify their personal data.

Right of restriction: You can obtain from us the restriction of the processing of your personal data, if:

challenge the correctness of your personal data, for the period we need to verify the correctness,
processing is illegal if you request the restriction of processing instead of deleting your personal data,
we no longer need your personal data but you request it for the establishment, exercise or defense of legal claims, or
you have objections to the processing while we check whether our good reasons prevail.
Right of access: You may request information about the personal data we hold about you, including information about the categories of data we hold or control, what they are used for, the source from which we have collected if they are -I obtained indirectly and to whom these data are disclosed, if applicable.

We will provide you with a copy of your personal data upon request. If you request multiple copies of your personal data, we may charge you a reasonable fee based on administrative costs.

You have the right to be informed about our protection measures for the transfer of your personal data to a non-EU and EEA country if you ask us to confirm whether or not we process your personal data and we transfer your personal data to a non-EU country and ZEE.

Right to portability: As of May 25, 2018, you have the right to receive your personal data that you have provided to us, and if it is technically feasible, to request that we transmit your personal data ( which you have provided to us) to another organization.

These two rights are rights that you have if, cumulatively:

we process your personal data by automatic means,
we rely, in the processing of your personal data, on your consent or the processing by us of your personal data is necessary for the conclusion or execution of a contract to which you are a party;
your personal data is provided to us by you, and
the transmission of your personal data does not have a negative effect on the rights and freedoms of others.
You have the right to receive your personal data in a structured, commonly used and automatically readable format.

Your right to receive your personal data must not have a negative effect on the rights and freedoms of others. This could happen if a transfer of your personal data to another organization also involves the transmission of personal data to other people (who do not consent to this transfer).

The right for your personal data to be transmitted by us to another organization is a right you have if this transmission is technically feasible.

Right of deletion: You have the right to request that we delete the personal data we process about you. We must comply with this request if we process your personal data, unless the data is required:

for the exercise of the right to freedom of expression and information;
to comply with a legal obligation we have;
for archiving purposes in the public interest, scientific or for historical studies or for statistical purposes; or
to determine, exercise or defend legal claims.
Right of objection: You may object – at any time to the processing of your personal data for reasons related to your particular situation, provided that the processing is not based on your consent but on our legitimate interests or those of a third party. In this case, we will no longer process your personal data, unless (i) we can prove legitimate and compelling reasons justifying the processing and prevailing over your interests, rights and freedoms, or (ii) or if the purpose is to establish , the exercise or defense of a right in court. If you object to the processing, please specify if you also want your personal data to be deleted, otherwise we will only restrict them.

You can always object to the processing of your personal data for direct marketing purposes based on our legitimate interest, whatever your reason. If the marketing was based on your consent, you can withdraw your consent

Right to lodge a complaint: You can lodge a complaint with the personal data protection supervisory authority:

Headquarters: B-dul G-ral. Gheorghe Magheru 28-30, sector 1, postal code 010336, Bucharest, Romania

Phone: +40.318.059.211 /+40.318.059.212

Fax: +40.318.059.602

Our security measures, both technical and organizational, protect both our information and information about contacts, personal data and other important data.

Matricia undertakes to protect personal data against any loss, misuse, disclosure, modification, unavailability, unauthorized access and destruction, and takes all reasonable steps to ensure the confidentiality of personal information, including through the use of appropriate organizational measures; technique. Among the measures of an organizational nature we consider the control of physical access to our headquarters, the training of staff, and the storage of physical files in locked files. Technical measures include the use of encryption, password access to our systems and the use of antivirus software.

In the process of providing personal data to us, your personal data may be transferred via the Internet. Although we make every effort to protect the personal information you provide to us, the exchange of information between us and you via an internet connection is not 100% secure. Therefore, we cannot guarantee the security of your personal information that you transmit to us over the internet and therefore the transmission made in this way is at your own risk. Once we have received your personal data, we will use strict procedures and security methods to prevent access. unauthorized access to this information.

We reserve the right to change our data protection practices when we deem it appropriate and to update and amend this information note at any time. For this reason, we encourage you to periodically check this information note. This information note is updated on the date it appears at the top of the document. We will treat your personal data according to the information note on the basis of which the data are collected, unless we have your consent to treat them differently.

Please ask your questions on the subject of data protection and any request for the exercise of your rights to the following contact information:

Responsabil DPO: Serban Popa
Telefon: 021 2326232 / 0724215361

Postal Address: Bulevardul Aviatorilor 63, Et. 4 Ap. 9, Sector 1 București

We will investigate and try to resolve any such complaint or claim regarding your rights.