What does the IT built around the customer really look like
Forrester Finds Leaders in Customer Experience (CX) Enjoying Growth
Leadership Crisis in Digital Transformation: What Studies Tell Us
WiPro has launched a new study that shows that leadership in digital transformation is in crisis.
8 Typical Mistakes in Digital Transformation (and How They Can Be Fixed)
This year, organizations will invest in the area of 1.3 trillion dollars trying to operate more efficiently, innovate faster,...
Unlocking Innovation: Tips for Transforming an Anti-Risk Culture
If the mantra of innovation is to celebrate failures as a catalyst for success, how do we bring innovation to stuck...
Case Management in 3 Simple Steps
It is becoming increasingly clear to us that case management is becoming an essential part of the digital transformation....
CIO Agenda in 2019: 6 Key Elements to Strengthen the Digital Business
Discover the 6 key elements for CIOs to navigate IT changes in 2019 and achieve sustainable competitive advantage, based on...
Accounts Payables: Quality, efficiency and productivity.
Learn how measuring AP process performance can drive improvements in quality, efficiency, and cost savings. Discover how...
2 Things You Need to Know About Digital Onboarding
This term appears more and more often in our projects: ‘digital onboarding’. Many banks, insurance and leasing companies want...
3 Ways the Certified Electronic Signature Can Change Processes in Your Organization
Electronic signatures save time & money by eliminating physical paperwork. They're secure, compliant with EU regulations &...
5 Ways to Transform the Contract Management Process
The International Association for Contract and Trade Management has found that poor contract management can affect the bottom...
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